How to gather vm-support (ESXi) / vc-support (vcSA) log using CLI or GUI

If you wish to collect the vCenter /ESXi logs via the GUI 

How to Gather a vm-support for ESXi host

1. Log in with SSH to the ESXi host.
2. Run the vm-support command to create a vm-support log bundle.
   Gather completed
   

• Confirm that log bundle is created with the name displayed at the command execution.
  In this article, “/var/tmp/esx-KCC2-2019-02-27–01.31.tgz” is the log bundle name.
• Log in to the ESXi host using the SCP, copy the created vm-support log bundle to your machine.

How to Gather a vc-support for vCSA

1. Log in with SSH to the vCSA.
2. Since it logs in to the Appliance Shell in default, run the shell.set --enabled True command and shell command to launch the Bash.
   

• Run the vc-support -l command to create a vc-support log bundle.
  Gather completed
  

• Confirm that log bundle is created with the name displayed at the command execution.
  In this article, “/storage/log/vc-vcsa65u2.altmine.local-2019-02-27-02.02-47743.tgz” is the log bundle name.
• Log in to the vCSA using the SCP, copy the created vc-support log bundle to your machine. If you use the WinSCP as an SCP tool, run the chsh -s /bin/bash root command to change the vCSA default shell to the Bash shell and use the WinSCP (run in step 2 after the Bash launched).
  If you return the default shell to the Appliance Shell, run the chsh -s /bin/appliancesh root command.